أسئلة انترفيو الكول سنتر عن طريق الفون ... جميلة جدا

أسئلة انترفيو الكول سنتر عن طريق الفون ... جميلة جدا
The questions of phone interviews for Call Center jobs could be as follows

Q1: Introduce yourself
A1: My name is .... I am .. years old, I graduated IN faculty of .... and my major was in .... this is my educational background. As for the work experience I have; I got a summer training in .... company for three months in 200? as a ...., als......o I got a summer training in .... company for three months in 200? as a ...., and I worked for .... years in .... company as a .... from ... to

Q2: What do you know about customer service
A2: Customer service is the department responsible for handling all the customers' inquiries; through providing the information needed or solving the problems encountered

Q3: what are the skills needed for the customer service agent
A3: customer service agent needs some special skills like patience, self confidence, hard working, ability to work under pressure, fast learning, and self motivating

Q4: why do you think yourself fitting for this job
A4: because I believe that I have the skills needed for this job like the previously-mentioned ones, as well as my own academic and practical experience in similar fields

Q5: why do you want to work with us
A5: because I dream to work in a position where my academic and practical experience is well utilised, and your company is among the biggest companies in Egypt, and its call center is considered as one of the strongest and most respectful call center